Remote • Drop-Off • On-Site

Your Mac.
Your Team.
Expertly Handled.

Elite Apple Support for individuals and agencies. Skip the queue and get senior-level expertise directly to your door or dashboard.

Not a "Repair Guy."
A Senior Specialist.

Most local support options are generic. I bring 10 years of specialized experience, moving from the Tech Desk of a Premium Reseller to leading Global Helpdesks in London.

I don't just "fix it." I configure your technology to work the way it was designed—seamlessly, securely, and without frustration.

10+ Years
Experience
Certified
Apple Pro
UK
Helpdesk Team Lead
Global Managed Services (London)
ZA
Technical Consultant
Apple Premium Reseller
Founder
COMMAND SHIFT

Core Capabilities

What I Solve.

System Health

Slow performance, crashing apps, spinning wheels. I diagnose the root cause and optimize the OS.

Data & Backups

Migrations to new Macs, Time Machine configuration, and rescuing data from failing drives.

Connectivity

Resolving Wi-Fi dropouts, printer conflicts, and ensuring your devices actually talk to each other.

Personal Support.

For home users and individuals.

Remote Fix
from R350 /issue

Quick fixes via secure screen-share. No travel needed.

Book Session
Drop-Off
R450 /fix

You bring it to me. Diagnostics + Updates + Clean up.

Book Slot
POPULAR
The Call-Out
R850 /visit

I travel to you. Includes 15km travel + 1st hour of labor.

Book Visit

Detailed Service Menu

Installations

macOS Clean InstallR650
New Mac MigrationR950

Backups & Data

Standard Backup (BYO Drive)
R850
Pro Vault Restore (My Drive)
R1,250

Hourly

Additional On-Site TimeR550/hr
Complex Remote DebugR650/hr
Agency Partners

Your Virtual IT Department.

For creative agencies and small teams (3+ users). I become your external Head of IT, managing your fleet so you don't have to hire full-time staff.

Zero-Touch Onboarding

I configure laptops before they reach your new hires. They open the box, log in, and everything is installed.

Priority Support Lane

Your team gets a dedicated WhatsApp channel. Issues are skipped to the front of the queue.

MDM & Asset Tracking

I deploy Mosyle to track, update, and secure your fleet remotely. Know exactly who has what.

The Partner Plan
Per User Pricing
R750 /seat/mo

Minimum 3 seats. Cancel anytime.

  • Unlimited Remote Support
  • Proactive Updates & Patching
  • New Hire Setup Included
  • Security & Compliance Reports
Request Proposal