Hi, I'm Jason.

I started Command Shift because I saw too many people lugging 27-inch iMacs through parking garages just to ask a simple question.

With 10+ years experience (from the iStore Tech Desk to Global IT Management in London), I offer a premium, secure, and friendly alternative. I come to you, so you can get on with your day.

Certified Apple Pro Background Checked Secure Payments

UK

Helpdesk Team Lead

Global Managed Services (London)

ZA

Technical Consultant

Apple Premium Reseller

Founder

COMMAND SHIFT

Core Capabilities

What I Solve.

System Health

Slow performance, crashing apps, spinning wheels. I diagnose the root cause and optimize the OS.

Data & Backups

Migrations to new Macs, Time Machine configuration, and rescuing data from failing drives.

Connectivity

Resolving Wi-Fi dropouts, printer conflicts, and ensuring your devices actually talk to each other.

Common Issues I Resolve Daily

Setups & Migration
• New Mac Unboxing & Setup
• Windows to Mac Transfer
• Migration Assistant Help
• iPhone to iPhone Transfer

Devices & Printers
• Printer Setup (All Brands)
• Scanner Connection Fixes
• iPad & Tablet Syncing
• External Drive Issues

Apps & Email
• Outlook / Mail Crashing
• iCloud Sync Errors
• Microsoft Office Issues
• Photos Library Management

System & Speed
• "Startup Disk Full"
• Spinning Wheel / Lag
• Password Resets
• Malware / Pop-up Removal

Don't see your specific issue listed?

Enquire for a custom solution

Personal Support.

For home users and individuals.

Remote Fix

from R350 /issue

Quick fixes via secure screen-share. No travel needed.

Book Session

Drop-Off

R450 /fix

You bring it to me. Diagnostics + Updates + Clean up.

Book Slot

POPULAR

The Call-Out

R850 /visit

I travel to you. Includes 15km travel + 1st hour of labor.

Book Visit

Detailed Service Menu

Installations & Setup

New Mac MigrationR950

macOS Clean InstallR650

Printer / Scanner SetupR450

iPhone / iPad Setup & TransferR450

Cloud & Web Services

The Web Starter Bundle Domain Setup + Hosting Setup + Workspace Email

R1,250

Google Workspace / M365 Setup

R650

Domain Setup, Renewals & DNS

R450

Hosting Setup & Connection (BYO Website)

R550

Backups & Data

Standard Backup (BYO Drive)

R850

Pro Vault Restore (My Drive)

R1,250

Hourly

Additional On-Site TimeR550/hr

Complex Remote DebugR650/hr

Don't see your issue? Enquire on WhatsApp →

Trusted by Locals.

"I honestly thought my MacBook Pro was dead. It had the flashing question mark folder and wouldn't boot. I went to the mall and they said I needed a new logic board for R12,000. Jason came to my house in Constantia, ran some diagnostics, and realized it was just a corrupted file system. He fixed it in 45 minutes without losing any of my photos. He even set up a proper backup system for me so this never happens again. Highly recommended!"

— Sarah M. (Constantia)

"Jason was incredibly patient. He sorted out my iPad and printer in 30 minutes. Much easier than driving to the shops."

— John D. (Hout Bay)

"Great service. He came to my home office, set up the new WiFi mesh system, and finally got my printer to talk to my Mac. Seamless."

— David K. (Business Owner)

"Saved my thesis data when my MacBook wouldn't turn on. Professional, fast, and knows his stuff. Worth every cent."

— Park S. (UCT Student)

"I was about to buy a new laptop because mine was so slow. Jason did a 'System Clean' and it's running like new. Saved me R20k."

— Michelle R. (Claremont)

"Excellent support for our small design agency. He set up our server and manages our updates so we don't have to worry about downtime."

— The Hive Agency

"Finally, someone who explains things in plain English! Helped me migrate from Windows to Mac and move all my photos over."

— Robert G. (Sea Point)

Agency Partners

Your Virtual IT Department.

For creative agencies and small teams (3+ users). I become your external Head of IT, managing your fleet so you don't have to hire full-time staff.

Zero-Touch Onboarding

I configure laptops before they reach your new hires. They open the box, log in, and everything is installed.

Priority Support Lane

Your team gets a dedicated WhatsApp channel. Issues are skipped to the front of the queue.

MDM & Asset Tracking

I deploy Mosyle to track, update, and secure your fleet remotely. Know exactly who has what.

The Partner Plan

Per User Pricing

R750/seat/mo

Minimum 3 seats. Cancel anytime.

Unlimited Remote Support
Proactive Updates & Patching
New Hire Setup Included
Security & Compliance Reports

Request Proposal